Our Sustainability Strategy

Poste Italiane’s Sustainability Strategy, consisting of the ESG Strategic Plan and a set of Sustainability Policies, is aimed at achieving national and international social and environmental development goals. This Strategy is consistent with Poste Italiane’s activities and business criteria, within the broader strategic framework defined by the Group.

The ESG Strategic Plan encompasses all the specific objectives and targets, both qualitative and quantitative, that the Group has set for the purpose of continuously improving its sustainability performance. In addition, the policies adopted incorporate all the principles, qualitative
objectives and different management methods, regulating in a synergistic manner the various issues that emerged from the materiality analysis and the areas required by Legislative Decree no. 254/2016 is not established.

Material sustainability themes for Poste Italiane

To identify current and potential positive and negative impacts, an in-depth scenario analysis was conducted on the Group’s activities, its business relations, the sustainability context in which it operates and the expectations of its stakeholders. In particular, the analysis took into account the provisions of regulatory sources and the main international sustainability guidelines, the Strategic Plan and the Group’s risk management model, as well as the requirements of the main questionnaires prepared by ESG rating agencies and analyses of current industry trends.

In the assessment phase, the significance of the identified impacts was defined through the direct involvement of stakeholders.
Below is the list of impacts submitted for evaluation by the Group’s stakeholders.

According to the inside-out perspective, the Company has considered the significant current or potential impacts on people and
the environment directly related to its activities, products and services, including upstream and downstream activities in its value
chain. On the other hand, the outside-in perspective took into account sustainability risks and opportunities that may positively
or negatively influence future cash flows and thus create or erode corporate value in the short, medium or long term, affecting its
development, performance and positioning.

Stakeholder engagement

In order to contribute to the creation of shared value for the Company and all its stakeholders, Poste Italiane integrates the variable visions and needs of those directly and indirectly involved in the Group’s activities within its Sustainability Strategy. Consideration of stakeholders’ requests allows the Group to strengthen its growth in terms of reputation and, at the same time, maintain a relationship of trust and transparency in the social and economic context in which it operates.

Poste Italiane’s stakeholder engagement methods

Through the Strategic Plan, Poste Italiane aims to achieve responsible growth and accompany the country’s path of sustainability and social inclusion. In defining the investment choices of the Plan, the contribution of each intervention to the Group’s 8 Sustainability Pillars was also assessed.

The pillars of Poste Italiane’s ESG Strategic Plan that support the 2024 Sustain & Innovate Plan